Privacy Policy
Effective Date: August 6, 2025
Last Updated: August 6, 2025
Welcome to Yore.care ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile app, website, and related services (collectively, the “Services”).
1. Information We Collect
a. Personal Information
When you register or use our Services, we may collect:
Name, email address, phone number
Age, gender, and communication preferences
Health conditions, prescriptions, and medical history (if voluntarily shared)
Payment information (handled securely via third-party providers)
b. Health & Fitness Data
With your explicit consent, we may access data such as:
Steps, distance, elevation, and calories burned
Heart rate, respiratory rate, blood pressure, and oxygen saturation
Sleep patterns, menstruation cycles, and hydration
Nutrition intake, weight, height, and basal metabolic rate
Exercise sessions, VO₂ Max, health history, and more
c. Location Data
With your permission, we may collect:
Approximate or precise location data via GPS, Wi-Fi, or cellular networks
Location used to identify nearby healthcare providers, enable emergency support, suggest local services (e.g., pharmacies, labs), and enhance delivery logistics
You can control location sharing through your device settings at any time.
d. Device & Usage Data
We may also collect:
Device type, operating system, and unique identifiers
IP address, crash reports, and analytics
App interactions, time spent, and user preferences
2. How We Use Your Information
We use the collected data to:
Provide personalized health insights and preventive care guidance
Offer relevant care services based on your health data and location
Help you compare services and manage prescriptions or lab tests
Suggest local care options, partners, and time-sensitive recommendations
Enhance the quality and performance of our Services
Provide customer support and communicate with you
Send updates, alerts, and promotions (with your opt-in)
Ensure compliance with legal requirements
3. How We Share Your Information
We do not sell your personal or health data. We may share data only in the following cases:
With your consent – for example, if you choose to share your information with a doctor or caregiver
With service providers – including hosting, analytics, logistics, or communication platforms under strict confidentiality agreements
For legal reasons – when required by law, regulation, or valid legal process
In business transfers – in case of a merger, acquisition, or restructuring
4. Data Storage & Security
We store your data on secure, encrypted servers hosted in trusted data centers. We implement:
End-to-end encryption (at rest and in transit)
Access control and authentication protocols
Continuous monitoring and vulnerability assessments
Despite our best efforts, no digital system is completely secure. Users are encouraged to maintain strong passwords and report any suspected breaches.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access and correct your personal information
Withdraw consent or delete your account
Request a copy of your data
Object to or restrict certain processing activities
Lodge a complaint with a data protection authority
To exercise your rights, contact us at hello@yore.care.
6. Data Retention
We retain your data only as long as necessary to provide our Services and as required by law. You may request data deletion by contacting us directly.
7. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.
8. International Users
If you are accessing our Services from outside India, please note that your data may be transferred to and stored in India or other jurisdictions. By using our Services, you consent to this transfer.
9. Third-Party Services
Our app may include links to third-party platforms (e.g., lab providers, pharmacies, health trackers). We are not responsible for their privacy practices and encourage users to review their respective privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy as our practices evolve. Any changes will be posted here, with the updated date. Major changes will be communicated via app notifications or email, if applicable.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
📧 Email: privacy@yore.care
🌐 Website: https://www.yore.care
